Resolved! Solved

Original topic:

Fold 4 inner display stopped working

(Topic created on: 01-01-2025 10:32 AM)
283 Views
zameelshameem
Active Level 2
Options
Galaxy Z
My fold 4 inner display not working properly, it happened suddenly. When I visited service centre they told it will cost Rs 55k to replace. I bought for Rs.1.43 lakhs.


1 Solution


Accepted Solutions
Solution
cs_member10
Moderator
Moderator
Options
Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already connected with our service team, they have guided you after inspecting the device. According to Samsung policies, please be informed that charges for repair are applicable. We recommend that you kindly coordinate with the service team for any further assistance regarding this matter.

They will ensure you receive original parts at a genuine cost, along with a service invoice.

Warm Regards,
Samsung Customer Support

View solution in context

0 Likes
6 Comments
sumanthdr1
Active Level 4
Galaxy Z
By accident, did you drop the phone? Or is hinge not opening flat ? I am scared to use my foreign fold 4 🥲even ported out of jio for 5g, leaving year recharge 🥲🥲
0 Likes
zameelshameem
Active Level 2
Galaxy Z
No even dropped the phone since 2 years
0 Likes
Solution
cs_member10
Moderator
Moderator
Options
Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already connected with our service team, they have guided you after inspecting the device. According to Samsung policies, please be informed that charges for repair are applicable. We recommend that you kindly coordinate with the service team for any further assistance regarding this matter.

They will ensure you receive original parts at a genuine cost, along with a service invoice.

Warm Regards,
Samsung Customer Support

0 Likes
zameelshameem
Active Level 2
Galaxy Z
As your customer care support is only supporting influencers after warranty 1735874668665.jpg
0 Likes
zameelshameem
Active Level 2
Galaxy Z
Bought phone for Rs.1.43 lakhs and telling to replace it with Rs.55k these is horrible Samsung. Since 13 years I haven't experienced like this . If you are treating premium customer like this you will definitely suffer alot
0 Likes
zameelshameem
Active Level 2
Galaxy Z
MRP is 33999IMG-20250207-WA0125(1)_1000017157_1742999163.jpg
0 Likes