I am using my Fold 3 about last 1.5 years and I use the phone very professionally. But after update on 19th July 2023 my Fold screen got off permanently. When I went to service centre then they told me that your screen has damaged and need to replace it. They ( Service centre) told that the cost of replacing the same is Rs. 33500/-. But my question is why should I pay if screen got off after Samsung Update?
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same.
We would request you to share the job sheet number and service center details by follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).
