Original topic:

Z fold 3 inner screen issue

(Topic created on: 05-28-2023 12:59 PM)
1138 Views
sachin2911
Beginner Level 4
Options
Galaxy Z Flip | Galaxy Z Fold
The inner screen of my Samsung Z-Fold 3 phone has developed thick black line at the centre of fold and the right screen has become unresponsive. This has happened exactly 1 year 5 months from the date of purchase. The phone + pen was for around Rs 1.6 Lakhs ( Rs 160,000/-). 

I went to service centre. It gave me a budget of Rs 52,800/- for repair. Shocked at the exorbitant price. 

Wasted 1.6 lakh rupees. Switched from apple! Now i am regreting my decision.

#Z fold 3 Inner screen issue
#Unrelaible phones - Z Fold Series.

6 Comments
Alex_Paul
Active Level 5
Galaxy Z Flip | Galaxy Z Fold
You should never ever buy any folding phone. It's only made for creating brand vibe. Otherwise, its a useless. A normal phone is much much much better than those. I know you love foldings...❤
yash1th
Active Level 10
Galaxy Z Flip | Galaxy Z Fold
Only the display change costs that much?
0 Likes
sachin2911
Beginner Level 4
Galaxy Z Flip | Galaxy Z Fold
Yes.
RajanSavanna
Active Level 1
Galaxy Z Flip | Galaxy Z Fold
Exactly like my situation,
cs_member10
Moderator
Moderator
Options
Galaxy Z Flip | Galaxy Z Fold

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
sachin2911
Beginner Level 4
Galaxy Z Flip | Galaxy Z Fold
I have done everything.
They are saying just call z fold customer care , or visit our service centre . I had done everything. Samsung has no solution. They launch there products without any research. Thousands of z folds are facing display issue i.e - thick black line at the centre of inner screen, at foldable site , after 1 year of usage.

Worst customer support and devices, I will recommend all my friends and family members - never buy unrelaible, expensive Samsung products.
# wasted 1.6 lakhs
#Samung unrelaible z fold series.