Original topic:

Screen bubble issue

(Topic created on: 03-03-2025 03:00 PM)
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aksa1n1
Active Level 1
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Galaxy Z Flip | Galaxy Z Fold
I received a Samsung Z Flip 5 as a gift, and now there is air in the screen. I do not have a receipt, but I do have the box. Can I receive free service? Also, is there a screen protector film on the screen, like other phones have, that can be removed at home? I did not remove any film while unboxing the phone. #samsungzflip5 #screenproblems
3 Comments
cs_member10
Moderator
Moderator
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Galaxy Z Flip | Galaxy Z Fold

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your recent query, we kindly request that you visit our service center to inspect your device with our technical team. They will be able to provide you with all the necessary information after a physical inspection of the device.

Please note that it is mandatory to present the product invoice to proceed with the warranty claim for your product.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Galaxy Z Flip | Galaxy Z Fold
No need bill bro. Visit samsung service center and they will ask you to login to the samsung account which was used to activate the device. U ll get 1 free screen guard replacement for 1 year.
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AshuMJain
Active Level 4
Galaxy Z Flip | Galaxy Z Fold
If your seeing it in the right and left side of the screen then it's the screen protector! It usually needs to be changed once in 4-6 months based on your usage!
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