sensors are not working in Samsung s8

[Majispop]

Recently I'll upgraded my galaxy s8 andriod 8 to 9. When I'll after finishing the update, The sensors are not working eg. (Proximity, accelerometer, Gyroscope, etc... 

Is there any solution for that? 

[AdityaBhi]

well you should first run geekbench and see

[Majispop]

where I can find that?

[Anikroyale]

As far as I know, the sensors off feature is in the developer options of Android 10 and it works the same, please check it once in developer settings.

[Majispop]

but I'm using andriod 9

[Anikroyale]

Yes, that's what I said, this is supossed to be in Android 10 and not in Android 9. But how did you get to know that the sensors are not working?

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Check device in Safe Mode.
a. Press and hold the Power key, when Power off icon appears.
b. Press and hold the power off icon.
To exit safe mode just restart your device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[ZEALL]

you can check for that by dialling *#0*# then select "sensor" and then on "selftest" it should show "Pass" in green color after self test. if it shows pass means your sensor are working as much as I know.