"S23 Camera Performance Degraded Post-Update"

[relaxdebbarma]

After the recent April 2025 update (Build: S911BXXS8CYBD), the camera quality of my Galaxy S23 5G has dropped badly. There's too much noise, reduced sharpness, and both photos and videos look worse than before.

We bought this phone for flagship camera performance, but this update has affected the experience. I request the Samsung team to push a fix and bring back the old camera quality.

To all S23 users facing the same issue – please support this by reporting through the Members app. Let’s raise our voice together and bring back what we paid for!

[RahulHalde01]

I agree, Same problem here........

[im_devi]

Kab kiya update
April security patch kab aya??

[relaxdebbarma]

I means March update

[MijanBD]

True

[goodthings · Accepted solution]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support