Original topic:

Nearby scanning and connect performance issue

(Topic created on: 05-14-2025 05:56 PM)
158 Views
SmsungDeago
Active Level 1
Options
Galaxy S
I've observed degraded performance in nearby scanning and connecting on my S22 Ultra, especially when connecting my Watch 6 Classic and Earbuds 3 Pro after the One UI 7 update.

Initially it used to detect the nearby devices in just 3-4 seconds. Now it takes more than 8 seconds which is a major performance degradation. Similar thing I observed while the seamless switch.

image



I'm unsure if this is a bug, but I would appreciate smoother performance.

Has anyone else observed similar issues? Please comment here or create posts describing similar issues so they can be resolved quickly via app or patch updates.
3 Comments
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third-party applications.

● Keep your apps updated: Galaxy Store apps: Open Galaxy Store, tap the Menu (the three horizontal lines), in the upper left corner, and then tap Updates. From here, you can either tap the circling arrow next to individual apps to update one at a time or tap Update All to install all available updates.

Play Store apps: Open the Play Store, tap, and then tap your profile picture. Tap My apps & games. From here, you can either tap Update next to individual apps or tap Update All to install all available updates.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

0 Likes
FrostCat
Active Level 2
Galaxy S
Yea same!
0 Likes