question

[Anonymous]

How can I download my software..it says my device software  is unauthorized  in a way.i must use PC.what does that mean

[Maps_sam07 · Accepted solution]

Hi  tebo37 

Kindly note that your device may need to booked in for a Software reload. It seems like the current software loaded on your device is malfunctioning. Please go to the below link to locate the closest Authorized Service Center to you.

https://www.samsung.com/za/support/service-centre/