moisture detected error

[sheffydee]

My samsung s10plus keeps showing moisture detected error every time which makes me unable to charge. It didn't get into water and I've also tried reset the phone but problem still persists 

Could it be an engine problem?

[veer]

visit serive center brother if not slove

[Anonymous]

reflash firmware or factory reset device....it's not for moisture it's software glitch...previously most of users sufferd same

[sheffydee]

I did factory reset through settings last month but it still didn't work.
I noticed the error started showing when I updated my phone around June or July

[Anonymous]

then please visit service center and reflash firmware from them.....and remember...try to install software via smart switch neither mobile data nor via wifi.....it's because Normally if some water present in charging port then it will goes after sometimes by complete drying...but what you are facing that is not that ...it's software glitch

[sheffydee]

okay thanks but I also noticed that my phone stopped fast charging since the problem started

[Anonymous · Accepted solution]

it is software holes bro ...especially comes if someone simply update software by using mobile data or wifi....it's not recommended process because Samsung provides non A B partition Type Ota software not like other companies

[dj9494]

report this in the error report section

[sheffydee]

I have done that but no replies

[dj9494]

you will get a reply for sure. if i may ask, when did you report??