Original topic:

Moisture detected error in s21fe

(Topic created on: 09-25-2024 08:32 PM)
189 Views
Alloy89
Active Level 6
Options
Galaxy S
After update the phone i got error of moisture detected and phone has stop the charging 

So I buy a new cable today from samsung official store

But same error come?

Now what can I do to solve the issue
2 Comments
cs_member10
Moderator
Moderator
Options
Galaxy S

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issues.

Galaxy device moisture issue: https://www.samsung.com/in/support/mobile-devices/moisture-handling-tips-for-mobile-phones/

In case the issue persists, please take your device to the nearest service centre for a physical inspection. You can locate your nearest service centre by visiting https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support

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akashbayyana
Active Level 5
Galaxy S
Go to the service center they will clean the port
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