Original topic:

ims service stopped working galaxy s8

(Topic created on: 12-02-2018 12:04 PM)
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torridwhip
Beginner Level 3
Options
Galaxy S
i  am getting continuous popup with error "ims service stopped working" after getting latest OTA updat. software was reindtalled b7t issue persists. customer care informed me that i need to wait for next software update for the issue to get resolved. phone is practically useless now. what should i do ? 
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3 Comments
khans25ultra
Active Level 7
Galaxy S
change your default messaging app from to some other messaging app...like true caller message or google message
torridwhip
Beginner Level 3
Galaxy S
thank you so much mr khan. that stopped the popup when i switched to facebook messenger as default sms app. guess the users know more about the phones than the stupid service center . thanks again for the help
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admin_
Expert Level 5
Galaxy S
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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