Original topic:

White line issue after recent software update in my s22 ultra

(Topic created on: 08-19-2024 06:00 PM)
227 Views
RakeshXlnc
Active Level 2
Options
Galaxy S
Just now I have updated my s22 ultra, out of no where white line appear on the display beside camera. There's no physical/water damage. I'm out of warranty. Anyone else faced the issue ?

image


jessyl
Beginner Level 3
Galaxy S
Have you tried changing the display Refresh rate to 60Hz? Standard mode?

I've seen in forums that it can solve this issue(sometimes). Do try that, but it's a temporary solution.
RakeshXlnc
Active Level 2
Galaxy S
- It worked but it fades out every color on the display, it's like you put your mobile on night mode for reading.
- even though it dissappeared on screen, you can still see that while unlocking your phone. (Just a flash though)
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

RakeshXlnc
Active Level 2
Galaxy S
Exactly, software update se aaya tho, a sab falthu cheeze karne se kya hoga ?
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RakeshXlnc
Active Level 2
Galaxy S
This is how it looks, up close IMG20240723233212_1000090156_1721757842.jpg
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Lalit52548
Active Level 2
Galaxy S
Turn motion smoothness to standard
Ganeshsha
Active Level 6
Galaxy S
We will get free display replacement for Dubai imported s22 ultra also in India?
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RakeshXlnc
Active Level 2
Galaxy S
Finally they've repaired it for free 🙌
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nikhil_z
Active Level 1
Galaxy S
Same issue, Please suggest what did you do?
RakeshXlnc
Active Level 2
Galaxy S
If it's under warranty, they'll repair it in your hometown. If it's out of warranty, they'll send your phone to noida, to get it repaired for free. Only if there's no physical or water damage in it and they'll charge 450 as labour charges.

Keep your bill ready and reach out to nearest authorized service center and don't forget to take your job sheet while giving your phone at service center.

Feel free to reach out if you still have any doubts.
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