Original topic:

Vonr Only On Data Enabled Sim

(Topic created on: 11-08-2024 01:45 PM)
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Tech_xplorer
Active Level 9
Options
Galaxy S
Hi Members,
In galaxy s23, I can see only vonr on the sim which has data enabled while the other sim shows volte. As this phone has both sim 5G then why can't it be working simultaneously on both sim.

What's your experience is it same for all or am I missing something?

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6 Comments
Galaxy S
Same issue for me, i get vonr only in data enable sim, but no dual vonr support for me, i thought this issue is only for me.
Tech_xplorer
Active Level 9
Galaxy S
Looks like software is limiting it. May be to protect overheating/battery drain. BTW thanks for your response 🤝
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Galaxy S
But I saw dual vonr in A series smartphone.
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Tech_xplorer
Active Level 9
Galaxy S
That's interesting 🤔
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that this is the concept with dual SIM phones, where you can see the vonr option on the sim which your prefered for use the call and internet. However, If you have other concerns regarding Samsung products kindly feel free to get in touch with us.

Warm Regards,
Samsung Customer Support

Tech_xplorer
Active Level 9
Galaxy S
Okay
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