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3 weeks ago (Last edited 3 weeks ago ) in
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3 weeks ago in
Galaxy SAlso I got the answer that might be correct. I inserted jio sim in my phone and both 5g 4g worked. But in airtel sim, data is not working in my phone only. Also in my phone APN is not added for my sim. That might be the reason behind it. My phones APN for airtel is empty, thats why I can call and message but cant access the internet.
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3 weeks ago in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, as you have already done the possible troubleshooting steps on your device, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support