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07-25-2025 04:28 PM in
Galaxy SAfter update UI7 on S23 volte serice not working properly incomeing and outgoing calls stop working after some hours after activate volte .before in UI6 volte was working fine .
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07-25-2025 08:43 PM in
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07-25-2025 08:43 PM in
Galaxy S
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07-26-2025 09:40 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you kindly perform the following steps to resolve your issue.
● Network mode should be set to LTE,3G, or 2G (Auto Connect): Path: Settings > Connections > Mobile Networks > Network mode SIM1/ SIM2 LTE/ 3G/ 2G (auto connect).
● Reset the network settings- Path: Settings>General Management>Reset>Reset network settings.
● Reset settings- Path: Settings>General Management>Reset>Reset settings.
● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Warm Regards,
Samsung Customer Support
