I purchased a new samsung galaxy S23 on its lunch date & second one on 2024.... because its camera performance and one ui features..
But the last few updates are horrible ...
Both of my devices are (samsung S23) facing camera issues & massive lag while opening the camera and transferring to 1x to 3x and front to front... specially back to front camera....
I have face the issue on regular basis after update..and latest update with july patch it's happened the most....
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
Send an error report along with log files to customer support through this members app, and Samsung will add/fix it in the next update. To do that, follow this procedure Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊
Samsung will never address our issues like one plus does. I am loosing my trust from Samsung. This is my last samsung s series. My next phone would be iphone or one plus flagship.
● You can reset your device by following the steps: 1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. 2. Remember the Google password before resetting the device because it is required during initial setup. 3. If you do not remember the password then advise to reset (Forgot password) your Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.
If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.
Simple data transfers. Secure backups. Smart Switch is the app that moves content to your new Samsung Galaxy from your old device, whether it's an Android device or not.
