As per your query, we would request you to kindly perform the following steps to resolve your issue.
● Disable Auto Blocker: Settings> Security and Privacy> Auto Blocker> Then turn it Off.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
