Original topic:

Stupid s22, no update; cannot call or receive call after last UI. 5.1 firmware

(Topic created on: 01-04-2024 07:28 PM)
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Drukyul
Active Level 4
Options
Galaxy S
Why the **bleep**, samsung is not even trying to figure out after last firmware update on phone, my s22 cannot receive call nor I can call; what hell us wrong with the billion dollar companies who takes our money for **bleep** phone that I bought from Australia last year. I thought I was only was having problem but seem like most owner of samsung s22 have the same case. Samsung must have found this glitches but they doesn't wanna slove. It my so many times that I have written to samsung that this is 7 time making comment; about my phone not receiving call and not able to call. F**k off; I will sent this phone back to Australia, and samsung should pay me what I have paid when I bought the phone if you cannot slove the problem.
8 Comments
Anirudh0612
Active Level 4
Galaxy S
Did you check for 6.0 update? It has already been rolled out for your phone. Update and even after that if it doesn't help go to device care then diagnostics and check if every hardware is working correctly.
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Drukyul
Active Level 4
Galaxy S
Check everything. My Australia version and samsung still haven't released UI 6 for Australia version; I have checked everything, and nothing has worked for this my Samsung s22 which I bought from Australia.
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Samsung_OneUi
Expert Level 5
Galaxy S
It is working super fine with android 14 one ui 6 in indian varients. Its better to buy the phone only from our own region.
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Drukyul
Active Level 4
Galaxy S
This firmware has made literally made my phone dumb and deaf: where I cannot call or receive call; I don't want ui 6 but samsung should fix this problem immediately by fixing the issue of not able to call or receive call at all.1704377300847.jpg
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Galaxy S
Please try using different carriers like JiO/ Airtel on your phone and check the behaviour.

Do you receive the signal on your phone? 5G/ VoLTE logo?

I am sure you might have restarted/ reset your phone, are we on the latest android 14 update?

Did we try moving to a different location from where we are and checked the signal/ tried calling?

Moreover your Australian variant hasn't yet received Android 14

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Drukyul
Active Level 4
Galaxy S
It's time to send back the phone to Australia, if they can not solve the problem after even taking my log files and all.
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Drukyul
Active Level 4
Galaxy S
This means I can not even update my phone over the network in India? Until the s22 variant of Australia get the updates
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We would like to inform you that the products manufactured in different countries may vary in features, specifications, designs, and warranty guidelines.

So, we would recommend you to get connected with the Samsung customer support team of the respective country you have bought your product from.

Here are the details: https://www.samsung.com/p

Warm Regards,
Samsung Customer Support.

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