Original topic:

Sim card slot number problem

(Topic created on: 08-22-2025 09:11 PM)
86 Views
SEEJAY
Active Level 1
Options
Galaxy S
Is anyone facing the issue with sim card slot number.. Coz when i insert sim in slot 1 it shows Sim card 2 on phone... (s25ultra) 
4 Comments
nagsubir
Active Level 4
Galaxy S
That issue has been experienced by me too. In a Samsung Service Center, when contacted a technician told me that after inserting a sim in slot 1 if it shows a different number then just tap the shown slot and rename option will appear and rename it as slot 1. Check it in your handset. If it works, please click the 3 dots beside my comments and acknowledge it as resolved.
SEEJAY
Active Level 1
Galaxy S
Means we manually need to rename the sim slots. Seems like an issue with reading the sim slot numbers isn't it?
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to inform you that this is not a bug or issue, it is the normal concept of the latest update. In previous versions of One UI, some SIM information was linked to the SIM card itself, while other information (such as the name and icon) was associated with the slot.

However, starting with One UI 7, all SIM information, including the name and icon, is now tied to the SIM card itself.

Warm Regards,
Samsung Customer Support

SEEJAY
Active Level 1
Galaxy S
Can u plzz elaborate you are saying that this is not a bug or issue. What is it then?
0 Likes