Original topic:

S22 after update green line appear

(Topic created on: 4 weeks ago)
218 Views
akbarali97
Beginner Level 2
Options
Galaxy S
Respected sir, I own a Samsung Galaxy S22 (SM-S901E/DS). Its serial number is RSCT41GQ4SA. IMEI (slot 1) - 359851990283858; IMEI (slot 2) - 351115620283854. I recently updated my mobile phone, and afterward, lines appeared on the display. The phone was working well before the update, but now it is showing issues. I request you to kindly review my problem and provide a solution. It is a premium phone, so I request that you allow my phone to be serviced at a service center. As it is likely a software glitch, I hope you will assist me. Sincerely,
16 Comments
Wildvine
Active Level 6
Galaxy S
Reach out to nearest Samsung service center. If you are lucky, you may get a free one time screen replacement
anubhav08
Active Level 5
Galaxy S
Kuch ni karte ye log mere s22 ultra ko behen ke logo ne damage bata diya
Aur kehte ki hum bhar se membrane lagvai isliye ni karre
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ram_ram
Active Level 3
Galaxy S
What do you mean my lucky don't insult Samsung customers
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Wodehouse
Expert Level 5
Galaxy S
S21,S22 and S23 have fallen victim to line problem after a security update. Though the problem is induced by the software Samsung is refusing to acknowledge it as theirs unless it is under warranty.
They will ask you to pay for replacement if your phone is out of warranty, which, U believe your phone is. Good luck with Samsung Care. Please visit personally.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
ram_ram
Active Level 3
Galaxy S
Taping 3 dots can it solve the customer problem
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Vaibhav_Nir
Beginner Level 2
Galaxy S

I got a vertical line on my S22 Ultra bought in 2022 Nov just a week back, took it to samsung service center they refused replacement saying that only phones with horizontal green line at the top of the screen near front camera are eligible for free screen replacements, they are smart where as if you search on internet majority of the users face issue with vertical line and not with horizontal line, so they are robbing and cheating customers of hard earned money, better switch to iphones guys, wasted 1.2 lacs on this piece of **bleep**!t

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Wodehouse
Expert Level 5
Galaxy S
Escalate the issue. Keep evidence of messages,mails and conversations. Post them in social media.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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