Original topic:

Sensor issue S24 ultra

(Topic created on: 12-30-2024 10:24 PM)
42 Views
Muhammad11814
Beginner Level 2
Options
Galaxy S
Sensor issue after Biometric registration
unable to unlock with same Biometric
Samsung team must review and solve this Bug
5 Comments
Muhammad11814
Beginner Level 2
Galaxy S
Finger Print Sensor
0 Likes
Abooode2_
Active Level 3
Galaxy S
I've tried unregistered and re-register my fingerprint biometric and working fine no bugs found, are you sure it's a software issue?
0 Likes
Pruone
Active Level 8
Galaxy S
Are you using screen guard, if yes then on the screen sensitive in settings
0 Likes
foxonlyy
Expert Level 1
Galaxy S
Hello brother, please, from your lord, head to adjust and turn on the touch sensor. This will help you sense touch. Make sure the screen protector is original. Please, if your question is answered well. 👏Press three points above and press the solution has been accepted, thank you.
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy S

 

The fingerprint recognition performance of your phone can be affected by various factors. If you are having issues, please check the condition of your phone's screen protector, whether or not the phone is wirelessly charging, and ensure that your finger is clean before placing it upon the fingerprint scanner.


For more details you can check the link below:

https://www.samsung.com/ae/support/mobile-devices/my-samsung-smartphone-is-not-recognizing-fingerpri...

 

0 Likes