Original topic:

Samsung wallet can't add bank card

(Topic created on: 04-23-2024 12:16 AM)
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FiFiSamsungLover
Active Level 7
Options
Galaxy S
Samsung S24 ultra can't add bank cards. After adding the card details it is showing Error< athe card info is invalid. Check the details and try again>
Anyone have solution kindly advice me. 
6 Comments
Galaxy S
Hi, are you trying to restore the card from backup? If yes, try deleting the saved cards and add it as new.
Galaxy S
Yes I was trying the same but getting same error
MOQBALI
Expert Level 4
Galaxy S
• If the provided solutions fail to resolve the issue of Samsung Pay not accepting a card, it is advisable to contact Samsung customer support or the bank for further assistance or to investigate potential deeper issues with the device or the card.
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Galaxy S
Actually the situation is very complicated when I was try my 3 bank card. 1 is added another 2 same error. And when I add these 2 bank cards to another devises it's working fine. It's means card is not a issue. Issue with my samsung s24 ultra device.
Samsung_specialist
Community Manager
Options
Galaxy S

If the app has been deleted and the cache cleared, please contact Samsung Pay/Wallet support at the number below:

800-7-729 UAE only

Al7areth
Active Level 4
Galaxy S
It's possible Samsung wallet is unsupported by the bank card. My old bank did not support many things, including Samsung wallet.
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