Original topic:

Samsung s24 ultra camera issues

(Topic created on: 02-04-2024 06:13 PM)
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KanjiKher
Active Level 6
Options
Galaxy S
I have s23 ultra user and last 10 days ago s24 ultra upgrade and i am very disappointed about camera because s23 ultra camera is better than s24 ultra so please provide update soon as possible and display color is not match any angels to s23 ultra why Samsung not notice it...
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3 Comments
ab28
Active Level 7
Galaxy S
Agree
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PrimeO7
Active Level 2
Galaxy S
s24 Ultra Camera 5x and above noise in the photos. like every one im also waiting for the Software update hope these issues get fixed
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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