Samsung s22ultra display problem after ui update

[sunilshaw]

Hello samsung.

I am using s22 ultra from june 2022 . Today 22nd september 2023 all of sudden i have noticed a backlight bleeding on left side top of my screen, for the same i have contacted to samsung support if they could help to fix the issue, but it didnt worked.

After doing lot of search i found the issue is not only happend to me it happend to many users after the update and i also found many post related to the same.

As my warranty is expired i have no clue how to get this fix. As this damage / problem occured due to recent update.

I also noticed when the display setting is in adaptive refresh rate mode the backlight issue is there but when selecting to standard refresh rate the backlight bleed is gone. But the solution is not permanent as getting any notification or unlocking phone / restarting phone it shows display issue for few seconds.

Please address this issue and come with solution.

[sunilshaw]

You phone was under warranty?

[Ashish_AJ]

No

[sunilshaw]

Have you got it fixed from service center?

[Ashish_AJ]

Its not yet fixed but yes its in progress with Samsung service center. If your phone does not have any physical damage, take it to your nearest service center . You can show them the screenshot from Samsung support. You can find many post related to this issue and people are getting it replaced for free even if warranty is expired as Samsung has now acknowledged this display issue for S22 Ultra as well.

[sunilshaw]

Okay thanks bro..
If you have job sheet from service center can you post here?

[darshan98]

When did S22U got covered under that scheme?

[Ashish_AJ]

Not sure , I just received the update from Samsung support when contacted about my S22 display problem.

[vinayshah]

Even then also. If there's no physical or liquid damage then they'll replace it for free even if it's out of warranty.

[jayeshbsoni]

Same issue with me after buying the s22 ultra India after 15 months, 1 year warranty expired and only 3 months over. I must pay ₹ 21000 for display replacement at service centre. It's hardware issue not cause by software or update. If you are under warranty or under extended warranty program, then you are lucky. And only 3 months warranty for new display which cost like a new cell phone i.e. ₹ 21000.

[sunilshaw]

Have you got it fixed?