Original topic:

Samsung buds 3 pro voice problem in BGMi

(Topic created on: 3 weeks ago)
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Bandayzaheen
Active Level 1
Options
Galaxy S
When i am opening BGMI on my device it works fine in buds like sound is good, as i turn on the voice chat the audio transfers from buds to phone and i don't get any sound in my buds .
Please help me out
4 Comments
iamkkronly
Active Level 6
Galaxy S
It sounds like BGMI is automatically switching audio output when you turn on voice chat. This is a common issue with some Bluetooth earbuds, especially on Samsung devices. Here’s how to fix it:

Try These Fixes: 1. Change In-Game Audio Settings Open BGMI > Settings > Audio Look for the "Audio Channel" or "Speaker & Microphone" settings. Try switching between "Speaker" and "Headphones" options. Also, make sure "Mic and Speaker Mode" is set to Bluetooth or Headphones if available. 2. Restart Bluetooth & Reconnect Buds Disconnect your Bluetooth earbuds and turn off Bluetooth. Reconnect the buds and launch BGMI again. 3. Use a Different Audio Codec (If Available) Go to Settings > Developer Options (enable Developer Mode if needed). Scroll to Bluetooth Audio Codec and try changing it to AAC or SBC instead of default. Reconnect your earbuds and check if it works. 4. Check for BGMI or System Updates Go to Play Store > Check for BGMI updates. Settings > Software Update > Update your phone if needed. 5. Use "Force Mono Audio" (Temporary Workaround) Settings > Accessibility > Hearing Enhancements Enable "Mono Audio", then try BGMI again.

If none of these work, try using a different pair of Bluetooth earbuds to see if it’s an issue with your current buds or Samsung's Bluetooth handling. Let me know if you need more help!

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iamkkronly
Active Level 6
Galaxy S
If this helps, please accept it as a solution. Click the three dots on my reply and select 'Accept Solution.' Thanks!
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Bandayzaheen
Active Level 1
Galaxy S
No these are not working for me
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

1. Reset Galaxy buds: Galaxy Wearable App> General> Reset.

2. Kindly try to use the same after reset the buds once.

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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