Original topic:

It's Time We Speak Up - Indian Samsung Users Deserve Better

(Topic created on: 04-17-2025 07:32 PM)
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mksingh98
Active Level 7
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Galaxy S
It’s Time We Speak Up — Indian Samsung Users Deserve Better

One hard truth we need to face is this: Samsung doesn't prioritize India for updates because we don't demand accountability loud enough. In markets like the US, South Korea, or Europe, users raise their voices, the media backs them, and companies respond fast. But here in India? Many users stay silent or move on once the update finally arrives — no questions asked.

That silence is part of the problem.

Now here’s something that really stings:
According to global market data, India alone contributes around 20% to Samsung’s total smartphone market share, more than any single region. Add to that the rest of Asia-Pacific, and we’re talking about over 35% of Samsung's total user base.
Yet we still get pushed to the bottom of the list when it comes to software updates like One UI 7.

Why?
Because we haven’t pushed back.
Because we’ve normalized delay.
Because we’ve been too forgiving.

We’re not asking for special treatment — just the same timely updates, transparency, and user respect that Samsung gives to other regions. We pay lakhs for flagships. We buy midrange in bulk. We support the brand loyally. It’s time we demand equal treatment.

Raise your voice. Share your experience. Tag Samsung. Post your frustration. Make them listen.

If we stay quiet, nothing will change.
If we speak together, they can't ignore us.


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8 Comments
Mr_Desai
Active Level 8
Galaxy S
Which samsung model you are using bro?
0 Likes
mksingh98
Active Level 7
Galaxy S
S24U
0 Likes
Mr_Desai
Active Level 8
Galaxy S
Same bro
hentk9
Active Level 6
Galaxy S
Arey singh bhai jab tumhe itna pata hai ki samsung ka user base or market share yahan sabse jyada hai to bhai tum ye kaise bhool gaye ki samsung pehle update yahan dega. Samsung bahut smartly play karta hai.. jaldi update se jyada jaroori hai ek stable update. As you know clearly abhi recent ke update me bug mila. Wo korea or other country ke crowd ka behaviour or india ke crowd ka usey achhe se pata hai.. wo wahan sab samjha sakta hai. Par yahan nahi..🙏
mksingh98
Active Level 7
Galaxy S
Bilkul sahi point uthaya tumne. Samsung ka yeh kehna ki "India ke liye stable update dena zaroori hai isiliye delay hai" ek extent tak samajh aata hai, lekin agar 6 beta updates ke baad bhi issues aa rahe hain, toh iska matlab clearly yeh hai ki ya toh beta testing proper nahi ho rahi, ya fir unka internal QA process weak hai.

Ab yeh compare karo Apple se-wo bhi India me strong presence rakhta hai, aur har region me ek hi time pe update deta hai, mostly bina major bugs ke. Kyu? Kyunki unka software-hardware tightly integrated hai, aur testing ka level bhi ekdum next level pe hota hai.

Samsung ko bhi samajhna padega ki bas "market share" se kaam nahi chalega. Agar updates time pe aur stable nahi mile, toh long term loyalty affect hoti hai. User yeh dekhta hai ki device price ke hisaab se experience mil raha hai ya nahi. Aur yeh baar-baar ke bugs, wo bhi beta ke 6 round ke baad-yeh accept karna mushkil hai.

Toh "stable update ke liye delay kar rahe hain" ka logic tabhi chalega jab wo sach me stable ho. R toh yeh bas ek excuse lagta hai.
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hentk9
Active Level 6
Galaxy S
Arey bhai sirf stable update ka chakkar nahi hai.. tujhe apni kahi huyi baat hi nahi samajh aa rahi.. its all about market share.. yahan ke log bahut jaldi decision le lete hain. Or ye baat samsung jaanta hai.. isey achhe se pata hai ki galat software deke device me koi dikkat huyi to wo bahut se trustworghy user kho dega.. or isse uska loss bahut hoga..late and delay jhel lega wo.. isi wajah se usene abhi tak date bhi confirm nahi kari hai. Or sansung ne 7 years ke update deke pehle hi mooh band kara diya hai bahut se logon ka.or loyalty kuch nahi hoti bhai. Or kaam sirf market share se hi chalta hai boss.😂😂😂😂. Or samsung tech giant hai.jiska muqabla khud apple nahi kar sakta.. aaj tak apne phone ki display bana nahi paya apple.😂😂 Or bhai main koi side wide nahi le raha.. main to khud delay se paresaan hoke gaaliyan de raha hoon scamsung ko.
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hentk9
Active Level 6
Galaxy S
Or gine chune models ke liye update dena. Or poori series ke liye uodate dene me bahut faraq hota hai bhai.. or apple ab bho 3 4 saal nahi samsung se 10 saal peeche hai technology me. Or ye baat sirf kehne bhar ki nahi hai..
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Raja_Jk
Expert Level 3
Galaxy S
Buying a flagship is to enjoy the privileges and all the features. Only for those things we are paying a lot
😮