Samsung Shop app not working in S23 Ultra

[Firozc]

Samsung Shop app not working properly in S23 Ultra. Just app logo only after that it will not move to another interface.

[Manotamil]

Same problem in S21FE

[luvvv]

Reinstall it.. It is working in my S23 ultra

[Firozc]

Re installed several times, cleared data and cache. Settings also resetted. Now also same situation.

[Mahendrasonepur]

Just uninstall and install from Google play store

[Firozc]

Done. Now it is OK.
Thanks

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support