Original topic:

Samsung S24 Ultra camera issue

(Topic created on: 07-16-2024 10:44 PM)
434 Views
PrathapPrabhu83
Active Level 5
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Galaxy S
Hi Samsung Team,

Really fed up with using S24 ultra phone for bad camera. I wasted money. Seriously I wanna go with i phone within few months. Every security patch no improvement in camera. Is Samsung Really working on issues or simply promising?
5 Comments
krishan004
Active Level 7
Galaxy S
You have to know that this app is not work as Samsung service center. Or something like that. Here you ask people and you get suggestions. If you really want to complain then head to service center or make a tweet
himz12
Active Level 6
Galaxy S
There are rumors that Aug update will bring some good updates to camera... but not sure if this is true
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smasithick
Active Level 7
Galaxy S
OneUI 6.1.1 is coming in August which will have camera improvements. Just wait a bit longer.
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mukulkevh
Active Level 7
Galaxy S
User experience is not up to the mark....specially in camera segment.
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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