S25 ultra fast charging connect and disconnected automatically any solutions

[Hiteshc00l]

Is this a device fault or some update might fix this ???

[Hiteshc00l]

Software issues or device faulty?

[nk023]

Looks like software issue, this issue also present in my Tab S9.

[Hiteshc00l]

Dint expect this from samsung atleast not from latest model

[Kunapatra]

This is software issue and it will fix in next Security Patch and it happen sometimes because the ONEUI is new phone also so wait for sometime

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1.Kindly check the power socket functionality with a different device or try to charge the device in a different power socket.
2.Please check whether the charger cable and adapter are fixed well. Remove the charging cable and reconnect with the mobile phone properly.
3.Request you to check the charger functionality with a different device or try to charge the same device with a different charger.
4.Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.

5.If the issue is still not been resolved, Reset the device:

IMPORTANT:
•Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
•Remember google password before resetting the device because it is required during initial setup.
•If you do not remember it, then reset, (Forgot password) your google account.
•For this:
•Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support