Original topic:

S24 ultra issues

(Topic created on: 01-31-2024 10:14 AM)
308 Views
ankitpsy123
Active Level 3
Options
Galaxy S
Camera blurry pics, battery drain, washed out display , list is never ending ! Why samsung why did u release this with so many issues ! I traded with my my iphone and m so so pissed off ! Can we return within 15 days ? I cant work , i need to click photos for e commerce ! My hard earned money gone 
PradeepJain
Active Level 5
Galaxy S
They Have intently done it. . I had visited the service centre they told me that the new display is like this and they cannot do anything about. . Samsung is forcing users to accept it by calling it a new concept. . How can a downgrade be a new concept. . And why was this not announced on the launch event. .
They downgraded the display and camera for manufacturing cost reduction and now calling it new concept.

This is so unethical.
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ankitpsy123
Active Level 3
Galaxy S
Oh god u visited and they said like this ?! So depressing, i cant really express but i am really really traumatised by this
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SubbuK
Active Level 4
Galaxy S
Waiting for fix on S24 Ultra Display..if it not fixed it is a biggest failure from Samsung Galaxy Series..😔
Digita1Err0r
Active Level 5
Galaxy S
Blurry pics? In what case? It shoots one of the industry best photos comparable to iphones and pixels.

Washed display is a known issue now on home screen and app drawer. Open any media like YouTube, Netflix and it's the brightest, vivid display you can ever see. Also the washed colors are said to be because of the antireflective coating of the new gorilla glass. Hey! The new glass got itself upgraded from scratches at level 7 and deeper groves at level 8 from jerryrigeverything which is the first he has said it for a phone display.
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ankitpsy123
Active Level 3
Galaxy S
Ure color blind and samsung fan boy, just shut up before i throw this 1 lakh **bleep** on yo face
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Digita1Err0r
Active Level 5
Galaxy S
Thanks for the free remote consultation Dr. Now that I have heard from a stupid, I'd get it consulated with a good one.

Oh, for throwing the phone, go on. Thousands would be interested in taking it knowing what's it capable of. Better in hands who knows the worth and than a shill
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iamrohitkm
Expert Level 5
Galaxy S
One thing I would like to highlight is that as Samsung has released this phone in a hurry for competition, in some units this problem is there. Try to exchange it or wait for updates to fix it. Plz note that whenever the company releases any product in a hurry, these problems will occur, so you should always buy it 2 3 months after the launch.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the Galaxy S24 series model has been adjusted for colors and brightness for more accurate and comfortable vision while using. It has made some changes to the display technology to offer a more natural viewing experience, so you may notice differences in color depth when compared to older devices. This concept of behavior on the display is an intended color adjustment and is not a defect of the product, so you can use it with confidence. To provide our customers with the best possible experience, we value customer feedback.

For battery drain we want to inform you that when you initially use the terminal, the battery consumption may be rapid due to learning battery usage patterns and application of performance optimization. It will stabilize after a certain period, but if you still have problems, kindly visit a service center.
You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/.

For camera issue we request you to share the log file also share images and short video clip of the issue for better understanding. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

The return is not possible, however, we have taken your valuable feedback, and we are continuously working to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

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ankitpsy123
Active Level 3
Galaxy S
Blurry uneven colors pathetic looking saturation and photos just change after clicking ! I absolutely hate everything about thois phone ! Apple was better and better money value ! IMG-20240201-WA0530_1000634016_1706802066.jpg20240131_191631_1000632152_1706708797.jpg20240131_161541_1000631798_1706697941.jpg20240130_183819_1000630336_1706620104.jpg
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ankitpsy123
Active Level 3
Galaxy S
Do u think these photos are ok ? My 7 year old one plus 5t is better
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