Original topic:

Installed a small security update and now weird things are happening.

(Topic created on: 4 weeks ago)
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Aswinr24mji
Beginner Level 4
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Galaxy S
Recently downloaded the new security update for my S24 Ultra. After installing it, I noticed some weird things happening, especially with the recent apps list. I downloaded all major updates whenever available and never faced any issues. My phone didn't even get the infamous battery drop issues after the One UI 7 update. It used to be smooth and perfectly fine. But now, a small update has ruined things for me.

There seems to be a ghosting issue. There are also some noticeable jitters.


The animation seems broken. I tried changing settings in GoodLock and even disabling it, but the problem persists.


2 Comments
Anonymous
Not applicable
Galaxy S
New features ❤
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Also, share same the video clips for better understanding. This will help us to investigate further and resolve this issue.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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