Original topic:

S24 cameras

(Topic created on: a month ago)
92 Views
moh_sam
Active Level 2
Options
Galaxy S
The video and photo on s24 plus is terrible . The edges , quality of pictures are really bad . Its more because of over usage of HDR (even when turned of) . May be a software update can fix
8 Comments
Zammi
Active Level 9
Galaxy S
If HDR us the issue, turn off the Super HDR option from Gallery settings.
moh_sam
Active Level 2
Galaxy S
That doesnt turn of the camera hdr . Its only display setting
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Zammi
Active Level 9
Galaxy S
Have you tried transferring the photos to a PC/Mac and compared the difference?
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MOQBALI
Expert Level 2
Galaxy S
I recommend you visit samsung Mall Dubai they can fix it for you
moh_sam
Active Level 2
Galaxy S
Look how hdr ruined a 50mp camera photo in s24 plus . This is due to sw optimization 20240419_183756_1000024110_1713537482.jpg
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moh_sam
Active Level 2
Galaxy S
Yes i did
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Samsung_specialist
Community Manager
Options
Galaxy S

Regarding the issue with the edges and the overall quality of pictures on your S24 Plus, it's possible that there may be some settings or adjustments that can be made to improve the image quality.

We recommend trying the following troubleshooting steps to see if they improve the situation:

Reset Camera Settings: Sometimes, resetting the camera settings to default can help resolve any issues with image quality. You can do this by opening the Camera app, going to Settings, and selecting "Reset settings."

Adjust Camera Settings: Experiment with different camera settings such to see if adjusting these settings improves the image quality.

Make sure your device is running the latest software version available. Sometimes, software updates include improvements to camera performance and image processing.

If the problem persists, please send us an Error Report by following the steps below.

Head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible.

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moh_sam
Active Level 2
Galaxy S
Have already send error report . The specialist said above 12mp the system applied software optimization automaticaly. And even videos HDR ruins the quality . I have used s23 and other s series but first time I am seeing something like this . Its completely due to HDR . Funny thing is even if I disable it in settings it still optimises
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