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Original topic:

Galaxy S24 ultra camera video zooming issue

(Topic created on: 07-16-2024 11:33 PM)
1560 Views
Mina_ezzat
Active Level 1
Options
Galaxy S

Good day,

I have observed that when recording a video and zooming between 2.1x and 2.9x, the video quality deteriorates, becoming blurry and less sharp. However, the video quality remains excellent when zooming between 1x and 1.9x.
The moment you zooming in the quality and sharpness is good but after a second the issue appears

I have attached a video which demonstrates the issue I am describing.

 

 

2 Comments
Samsung_specialist
Community Manager
Options
Galaxy S

Sorry for the inconvenience , please raise the quality of the video to the max we have two options 8k 60fps or 4 k 60 fps

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Mina_ezzat
Active Level 1
Galaxy S

I have attempted to enhance the quality, but the results have been unsatisfactory.

The issue does not lie with the overall quality, as the zoom function in photo mode works perfectly. I was able to zoom up to 2.9X without experiencing any blurring or loss of clarity.

However, when I attempt to zoom during video recording, specifically when transitioning from 2.0X to 2.9X, the image becomes blurry and lacks sharpness. This issue persists regardless of the zoom range used.

 

While zooming in or out, the image quality remains acceptable. Additionally, zooming from 3.1X to 4.9X or from 5.1X to 10X does not result in significant blurring or degradation of image quality.