S24 ultra Front Camera Failed

[AKBeast]

What kind of phone is this?

My money is lost😢

[Malenia]

Go to the service center asap to get a replacement or fix

[AKBeast]

Yeah, I wanna go.
This is the 2nd time I go to sc. 2 week old phone.

[reegs]

Good

[Pruone]

Visit nearest sc for replacement

[AKBeast]

Yeah, bro.

[Samsung_specialist]

Try clearing the cache of the Camera App by navigating to Settings > Apps > Select Camera App > Tap Storage > Clear Cache.

Additionally, attempt to reboot the phone using a soft reboot or force restart. You can force restart by pressing and holding the Volume Down and Power keys for 7 to 10 seconds.

If the issue persists, try running Safe Mode on your phone by following these steps:
1. Power off the phone.
2. Power on the phone; when the Galaxy logo displays, press and hold the Volume Down button.
3. 'Safe Mode' will appear in the bottom left corner of the screen.
4. To exit Safe Mode, simply restart the phone. Upon reboot, it will no longer be in Safe Mode.

If the problem persists after trying these steps, please send us an Error Report by following the steps below:

1. Head to the Members app.
2. Select Get Help > Error Report.
3. Tap 'OK' to send System Log Data.
4. Choose the symptom and include as much detail as possible.

To ensure that your logs accurately reflect the issue you're experiencing, please submit your report within 5 minutes of encountering the problem. Our engineers will then investigate and provide you with a solution via the Members app.

[ejtbi]

Sorry to tell you that you have the worest service team in Dubai.

i have bought your legendry phone and the most expensive one thouting that I am dealing with a company ycares about its brands and its customers, but unfortunately i was surprised by the truth and found after years of loyalty yo have no loyalty to us and you dont care about your customers and you only care about how many phone you sold.
a bought S24 Ultra Serial No (R5CX149479W) just 2 months ago and when i use the video camera the video saved blurry and unclear. it was tested by the serivece center and the camera was changed , but still have the same issue. the phone has an internal issue not from the camera. the phone still at your servec center and i am not going to collected it untill you fix this issue or you change it.

i have visited the service center during the 2 months m4ore than 4 times and each time it takes few days to find the issue. 

i think we are losing our money at those products which companies dosent take care of there loyal customers.

[Krisalex]

Warranty replace, or warranty repair