Original topic:

S24 Ultra's issues need addressing!

(Topic created on: 02-03-2024 10:46 PM)
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ch23
Active Level 1
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Galaxy S
I've been using this phone for a week, it's an underwhelming experience so far, firstly the display, it looks disgusting, this is my first ever Samsung phone I don't know how display colors are in previous models but this display looks dull, muted and washed out, my five year old one plus phone is much better looking **bleep** it is even sharper. It's so uncomfortable to look at. Secondly, the cameras are very inconsistent, the photos have lot of detail but they're most of the time very bright, overly sharp, they don't have natural tone. Sometimes it takes a perfect photo. Next, even though the raw performance is great, opens apps faster and keeps them in background for long, the scrolling experience is very inconsistent, sometimes it's smooth sometimes it's jittery, I don't understand why. Lastly, it gets very warm constantly even just with general usage and when I start intensive usage the top left side of the phone overheats particularly in that area.
5 Comments
Galaxy S
Send feedback to Samsung customer support
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Gauraav369
Active Level 7
Galaxy S
Nayi paidaish hai
Sanskaar hone me time lagega
Ek update ki maar padni jaruri hai
HardikRP
Active Level 5
Galaxy S
I have some of these issues as well like camera and screen tone issues you mentioned. Not sure about the other ones.. maybe I'm not facing them.

I also face the focusing issues in cameras.
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the Galaxy S24 series model has been adjusted for colors and brightness for more accurate and comfortable vision while using. It has made some changes to the display technology to offer a more natural viewing experience.

For camera and heating issues kindly share the log file also share images, and a short video clip of the issue for better understanding. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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Rahul7266
Active Level 1
Galaxy S
Facing the same issue. Do you have any fix?
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