S24+ Bottom mic not working in social media apps for voice message, recording

[tasinkhan]

I have purchased a samsung s24 plus Snapdragon variant recently. The issue I am facing is, the bottom microphone is not detected while using voice recorder, recording in WhatsApp, messenger, or voice text in chatgpt, gemini or google assistant. But it works for the calls anyway whether it is the phone call or social media calls.

[jay280]

S24 snapdragon must have got it from outside still take it to service center

[Oneui_new]

Contact samsung care. Our exynos S24+ is working perfectly. No issues.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issues by using the below given link.

● Galaxy device microphone issue: https://www.samsung.com/in/support/mobile-devices/what-to-do-if-your-microphone-or-speaker-is-not-wo...

In case the issue still occurs and you are using indian verient, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

However, if your product was purchased from abroad, we would request you to please get in touch with the customer support of the respective country.

To reach country-specific Samsung support teams click on the below link:
https://www.samsung.com/country/

Warm Regards,
Samsung Customer Support