Original topic:

Screen Refresh Rate drips to 60hz automatically

(Topic created on: 06-10-2025 02:46 PM)
210 Views
Sampaul8
Active Level 1
Options
Galaxy S
Screen Refresh Rate drops to 60hz automatically and once restarted, its working fine. 
5 Comments
Rishit_
Active Level 7
Galaxy S
Haan one ui 7 ke baad andhe glitches hain aur restart karo to kuch din ke liye sahi ho jate hain then again restart it
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jay280
Active Level 9
Galaxy S
When phone heats up it drops to 60hz by default to control heating
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A346E
Active Level 4
Galaxy S
Go behind ui 7, now samsung has learnt their lesson for A34.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As we have checked you have mentioned that your issue has already been resolved. If you are facing same issue futher, we request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Anonymous
Not applicable
Galaxy S
I am facing a issue that after the update. I have applied my refresh rate to adaptive 120hz but it still feels like 60hz. I did restart and factory reset as well but it didn't helped me. I checked power saving as well it was off. Can anyone help me out please 🙏
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