S23 network related issue after One UI 7 update

[kabir99]

After update to one ui7 based android 15 on my S23 facing sim network related issue. My existing two sim not supported means network operator showing but incoming and outgoing calls not working but when i placed another sim to it it's working. Any solution please help asap

[bhaghwan]

Try other sim in your phone either jio ,Airtel then check, apart from your sim

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

[kabir99]

Yesterday, I followed all the network related steps but was not solved. Finally, given the factory reset, after that for few times my existing sim support which I used in my S23. Today morning again same problem found. Network name showing but incoming and outgoing call not working

[21774096003vhe]

4c