S23 green line issue after One UI 7 update

[akhil289]

Recently updated my s23 to One UI 7 and within a day, a permanent green line appeared on my screen. My phone has no physical damage and water damage. How can i get this issue resolved? There is no fault from my side yet i am suffering this misery. Help me out of this.

[kunalr_15]

Bhai same hua tha in my s21fe march update me..
Sabse phle samsung service center jao and unko problem batao. Fir apki complaint lene ke baad apka phone check karege agar unke pass part hua to apka 2 3 din me miljay ga phone warna 1 hafta lage ga.. but isme terms and conditions hai jaise apka phone date of purchase se 3 saal ke anadr hona chaiye 2nd pani wagera ya moisture kuch nhi hona chaiye and agar who deny karte hai nhi karege to sidha customer care par baat karna and ye samsung ki policy hai free of cost me hojayga

[akhil289]

Thanks for the information bhai

[Timothy2]

After prolonged waiting for One UI 7, what did you received.??? Yes, received issues such as green and red lines, overheating, and camera performance degradation. 😂 🙏Scamsung

[Timothy2]

https://r2.community.samsung.com/t5/Galaxy-S/Who-Did-It-Better/td-p/19371674?src=ShareByUserCM

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[akhil289]

Nearest service centre is hesitant to help with s23. Is this the way to address customer issues?

[ram_ram]

My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply first you must get job card from Samsung service center