Original topic:

S22 ultra low network, network drop

(Topic created on: 02-20-2024 10:52 PM)
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swapnil
Active Level 6
Options
Galaxy S

My s22 ultra worked great initial few months but recently from Last few months my network continuesly drop, indoor there is hardly 1 or 2 bar and many times inaday it shows no network at all , if i put same sim in other mobile it show full bars and even internet works faster.... there is some serious issue with s22 ultra ..i am also using esim and two physical sim not sure if this is reason... there are tons of user's reported this low network issue on s22 and s23 , s24 ultra...but samsung doens't care at all..its not worth spending so much on so called premium phone which is having sucha a pathetic issue...and surprisingly this is issue is persistant on this complete s series.... and it's very annoying if some one gives me solution like restart, airplane mode , reset network, reset phone etc solution.. that's so basic to even ask some one u hv tried or not... Its problem with phone 




3 Comments
Zammi
Active Level 8
Galaxy S
You are not alone, even some Apple users are facing this.

If you are living in the UAE, apparently this is related to ongoing 5G changes (both Etisalat and Du are switching to standalone 5G (currently they are on 5G running on 4G infrastructure).

As a quick solution, switch to LTE.


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MOQBALI
Expert Level 2
Galaxy S
Me too. Sometimes, the network dropped off
Samsung_specialist
Community Manager
Options
Galaxy S

Given that you've already tried basic troubleshooting steps like restarting, airplane mode, and resetting network settings without success, it's understandable that you're seeking a more permanent solution. If the problem persists, please send us an Error Report by following the steps below.

Head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible.

To ensure your logs accurately reflect the issue you're experiencing, we'd like you to submit your report within 5 minutes of encountering the problem. Our engineers will then investigate this and respond to you with a solution via the Members app.

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