Network issue with s23 ultra

[pradip321]

Does anyone know if it's software or hardware issue with s23 ultra. The mobile network is becoming headache it's coming and going and sometime with full network bars showing it says emergency call only. It's not issue with sim and reseting network and even reseting phone isn't helping. Can anyone plz provide with useful ideas and solutions. 

Thanks 

[pradip321]

What's this issue ?m

[hakeem2]

Always this Samsung product like that

[Samsung_specialist]

We apologize for the inconvenience you’re experiencing. Please follow the steps below to troubleshoot the issue:

Update Your Device: Ensure that your device is updated to the latest software version.

Reset Network Settings: Go to Settings > General > Reset > Reset Network Settings.

Diagnose Performance: If the issue persists, use the diagnostic option in the member app to test your phone's performance.

Check with Your Carrier: Reach out to your carrier company for any potential service issues.

If the problem continues, we recommend visiting the nearest service center. You can find the closest location using this link: https://www.samsung.com/ae/support/service-center/