S22 Ultra Motherboard damaged due to software update

[Members_tnxuOBU]

Last week, I received a warning on my phone stating that My phone is having some software issues and I should contact Samsung support. Before I could take any action, my phone switched off and wouldn't turn back on. When I visited the service center, they informed me that they have rebooted the software, but it still didn't solve. They told me my motherboard has been damaged due to the software issue, and I would need to pay 42k for the repair. My phone is out of warranty. Several of my friends who own Samsung flagship phones have experienced similar issues in last couple of months. It seems that the new software update is causing motherboard damage. I requested compensation, but Samsung is not accepting responsibility. After spending over 1L on a flagship phone, I don't expect this level of service. If it had been my fault, I would acknowledge it, but my phone has never been dropped or exposed to water, which could have caused the damage. Please guide me on what to do.

[MR_PRIME]

You can also get free replacement But you'll have to follow some steps and that will took more patience and time.
post on twitter with proper explanation and tag Samsung and Samsung India.
After wait for sometime, you will be asked to share your contact info in message after that one of the member will directly coordinate with you.
He will ask you to submit your smartphone to service center and they can't refuse.if they refuse directly call that authorised person. service center will dignose your smartphone and send the report to Samsung directly. After your phone's motherboard(PCB) would be replaced free of cost.

It may take around 15 days

Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.

[Members_tnxuOBU]

I have been in talks with them from past one week, but they are just mentioning that they are following Samsung guidelines and I cannot get the replacement.
Its very frustrating to pay such hefty amount to buy a flagship phone and then get the motherboard damaged due to their faulty software update.

[MR_PRIME]

Then file complain on consumer court.
100% you'll get solution from there.

[poniaajay]

Can u pls share your email id. I have escalated to top management and they are communicating with me. Let me add you in loop so that we an build our case strong

[Members_j9ZmiqA]

My email id: aggrishav@yahoo.com 

Can you please add me in loop also? I am facing the same issue. 

[psk_22ultra]

Did you get any response from samsung, now I am facing the same issue

[Members_YicTcOm]

No reply from Samsung. Could we explore legal actions?

[psk_22ultra]

have created a group for samsung issues. we will fight together and get a proper solution. Please use the below link and join the group.

https://chat.whatsapp.com/GSZXaoFNr4H8QukPongOtQ

[Nobyos]

First call customer service and complain so if nothing works then go ahead and file a consumer court and post on twitter