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12-10-2022 04:11 PM in
Galaxy SDear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Note: Steps may vary as per the device model, OS/One UI version, and country.
Step1: Go to 'Settings'
Step2: Tap 'Apps'
Step3: Tap 'More options' (the three vertical dots)
Step4: Tap 'Special access'
Step5: Tap 'Appear on top'
Step6: Select the app(s) that use an overlay
Step7: Tap switch to disable the overlay permission.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).
Thank you for writing to Samsung.
Warm regard,
Samsung customer support
