Original topic:

More issue in one ui 7 beta 2 in s 23 ultra but no issue resolved in beta 1

(Topic created on: 03-27-2025 01:00 PM)
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Integrationofmind
Active Level 7
Options
Galaxy S
My issue found in beta 2 are
1. Sound quality is poor and dolby atmos sound is not good .
2. Call background is so bright and difficult to see while calling.
3. Scrolling and screen overlapping was found in network testing or phone info and Google pay , see screen shot below for issue .

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4. Device care was removed in app screen.
5. More issue in battery settings are given below
• before updating beta 2 software , i disabled fast charging but after updating fast charging is enable instead of disable fast charging.
• Battery protection of 80 % maximum is disabled (no limit) after updating beta 2 version.
6. Side button setting is set to Bixby instead of power off mode.
7. Call transcript is no longer available in phone setting.
8. Even when I enable Allow 2G service option in mobile network but still I can't get 2g network.
9. During calling, screen automatically turn on during calling but accidental touch is happening during call. 
10.My issue found in beta 1 mentioned in post is still not yet resolved in beta 2. 

3 Comments
Kaustav_Ray
Expert Level 2
Galaxy S
I understand that you're experiencing several issues after updating to One UI 7 Beta 2. Let's address each concern and explore potential solutions:

Sound Quality and Dolby Atmos:

Issue: Users have reported diminished sound quality and reduced effectiveness of Dolby Atmos after the update. Potential Solution: Ensure that Dolby Atmos is enabled by navigating to Settings > Sounds and Vibration > Sound Quality and Effects. If the issue persists, consider providing feedback through the Samsung Members app to alert the development team.

Bright Call Background:

Issue: The call interface appears overly bright, causing visibility issues during calls. Potential Solution: Adjust the display settings by going to Settings > Display > Screen Mode and selecting a mode that reduces brightness. Additionally, enabling Dark Mode might alleviate the issue.

Scrolling and Screen Overlapping:

Issue: Users have noticed overlapping elements and scrolling issues in apps like Network Testing, Phone Info, and Google Pay. Potential Solution: These issues are common in beta versions. Ensure all apps are updated to their latest versions. If problems persist, report them via the Samsung Members app.

Device Care Missing:

Issue: The Device Care feature is no longer visible in the app screen. Potential Solution: Access Device Care by navigating to Settings > Battery and Device Care. If it's missing, try restarting your device.

Battery Settings Issues:

Fast Charging Re-enabled: Issue: Fast charging was disabled before the update but is now enabled. Potential Solution: Manually disable fast charging by going to Settings > Battery and Device Care > Battery > More Battery Settings. Battery Protection Disabled: Issue: The 80% maximum charge limit for battery protection is disabled after the update. Potential Solution: Re-enable this feature in Settings > Battery and Device Care > Battery > More Battery Settings > Protect Battery.

Side Button Settings Reset:

Issue: The side button function has reverted to launching Bixby instead of the power-off menu. Potential Solution: Customize the side button behavior by navigating to Settings > Advanced Features > Side Key and selecting your preferred option.

Call Transcript Missing:

Issue: The call transcript feature is no longer available in phone settings. Potential Solution: This may be a temporary removal in the beta version. Monitor future updates for its return and consider providing feedback through the Samsung Members app.

2G Network Connectivity:

Issue: Despite enabling the 2G service option, the device fails to connect to a 2G network. Potential Solution: This could be due to network provider limitations or a beta-related bug. Verify with your carrier and report the issue via the Samsung Members app.

Unresolved Issues from Beta 1:

Issue: Problems identified in Beta 1 remain unaddressed in Beta 2. Potential Solution: Continuously report these issues through the Samsung Members app to ensure they are prioritized in future updates.

Additional Steps:

Clear Cache Partition: Boot into recovery mode and clear the cache partition to resolve residual issues post-update. Safe Mode: Restart your device in Safe Mode to determine if third-party apps are causing conflicts. Feedback Submission: Regularly use the Samsung Members app to report bugs, providing detailed descriptions and screenshots to assist developers.

Participating in beta programs can present challenges, but your feedback is invaluable in refining the software for all users. If issues persist, consider reverting to the stable software version until a more polished update is released.

Kaustav_Ray
Expert Level 2
Galaxy S
If this helps, please accept it as a solution. Click the three dots on my reply and select 'Accept Solution.' Thanks!
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the beta log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Warm Regards,
Samsung Customer Support

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