Original topic:

S21fe white line display issue

(Topic created on: a week ago)
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A_R_Madhesh
Active Level 3
Options
Galaxy S
I have received a discount voucher from samsung team, they gave little discount only i cant afford to buy new one with that discount. I dont earn am still a student and i want to use my s21fe as much as possible untill i save some money for a new one.

I request the samsung team to give me a free display replacement instead of this little discount voucher which was no use to me. If samsung really cares kindly give me a free display as replacement. It would be great if i get free service pickup and drop because i dont find any authorized service center near my area.

I will update u all guys once i get any response from samsung team
4 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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ram_ram
Expert Level 4
Galaxy S
Ask for free replacement of display in samsung service don't pay for display
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We have highlighted your concern to the dedicated team for further discussion on the case. They will contact you as soon as possible. You are our valued customer and we appreciate your patience in this regard. We assure to provide you with the resolution as per the Samsung guidelines.

Warm Regards,
Samsung Customer Support

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