Resolved! Solved

Original topic:

S21 fe display line issue

(Topic created on: 03-21-2024 05:11 PM)
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AdhithyaSomaraj
Active Level 5
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Galaxy S
After installing the latest firmware update, my display has incurred damage in the form of a thick green line appearing within it. Unfortunately, my phone's warranty expired last December. Samsung has informed me that I will need to cover the cost of display replacement, which amounts to approximately 14,000

image

I was using my S21 FE exynos variant as usual, scrolling through linked in posts. Suddenly, a mild (very tiny width) green line started appearing in the left side of the display and it vanished within seconds.


I got really scared and stopped using my phone. After few mins, I tried to use my phone normally but this time the green line started appearing and disappearing multiple times. 


After getting really scared, I was messaging my friend regarding my issue and the grren line became a thick white line and it became permamant. 




Now I'd like to add that I've never dropped my phone. My phone has a very high quality tempered glass as well as a case. This is my first time encountering this issue and I believe that it is caused by the recent March 2024 Security update. 
Resolved!
33 Comments
Gauravxmen
Active Level 7
Galaxy S
Bhai jaan Bhuj kr update me error dete h meri sim corrupt ho gyi
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

ATPV
Active Level 1
Galaxy S

After updating Nov month firmware green line issue happened in s21plus

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arfu_momin
Active Level 2
Galaxy S
Did you purchase your device in india?
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