Original topic:

S21 fe Exynos 5g + Overall network issues.

(Topic created on: 06-04-2024 11:44 AM)
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tywap
Active Level 3
Options
Galaxy S
Dear Samsung team
I suppose and believe and so it is written in the box and the specs sheet that the said device
Samsung Galaxy S 21 FE 5G Exynos
Is a 5g device 
Why so that a 10k redmi phone has better connectivity than this rather expensive phone?
5g doesn't work
4g is slow .

Why do you give monthly updates when you can't fix a simple thing?
Also the vibration motor of the device seems to be tuned down or what I don't understand. 


Why such things with Samsung only?
Not with cheap redmi oppo phones?

7 Comments
Umangmathur
Expert Level 5
Galaxy S
Not sure why
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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tywap
Active Level 3
Galaxy S
If Samsung is not capable of giving non malicious updates then stop giving FOTA /updated online ,let all of us go to the store and get the update ! Also they will charge me for the update , its your problem why do i pay for that ?
Why on earth did samsung india give such an update with bugs even my new S 24 has bugs god why on earth did you guys do so?
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21Sam_
Active Level 5
Galaxy S
Why we visit store provide simply just a good update this issue. Is faced by all fe users it means we all visit to your so called store where they have no any sense how to deal with customer.
tywap
Active Level 3
Galaxy S
Also they charge for the service as I didn't buy it now when the price dropped I bought it when it was launched
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21Sam_
Active Level 5
Galaxy S
Same bro
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Nickdyser
Active Level 1
Galaxy S
Yes Samsung is cheating people by selling high end phone which last no more than one year. And it looks like post one year they start rolling out buggy update so that either you get it repaired from them and they shell out more money from you or buy new phone.
Win/Win for them and looting hard earned .oney from customer in the name of brand
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