Original topic:

S21 FE Exynos mobile calling receiving problem

(Topic created on: 07-10-2024 11:03 PM)
265 Views
VasuRajput
Active Level 4
Options
Galaxy S
Many times i noticed my friends are telling me they can not connect call my mobile i check my mobile was switch on active and many times masseges and not received in certain time then i use flight mode and then many masg received at a times
So samsung it is big problem in samsung s21 fe mobile in emergency someone call me they can't connect call and i know my mobile is switch on but another person are irritating or any trouble so what can i do because this big issues work on this through software otherwise i can' prefer samsung mobiles

5 Comments
FayazCA
Active Level 7
Galaxy S
Pls check wifi calling is turned on. I was facing the same issue and it's fixed by turn off the wifi calling option.
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goodthings
Expert Level 5
Galaxy S
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots, interchange Sim in slots also turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue by the given link. However, we are taking your valuable feedback regarding this.

Link: https://www.samsung.com/in/support/mobile-devices/what-to-do-when-your-galaxy-device-is-unable-to-ma...

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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VasuRajput
Active Level 4
Galaxy S
no i know these setting but problem.in software issue of s21fe exynos all sim.was perfect work but suddenly no any msg coming or no any call received mostly i stay in home and connected a wifi even many times otp recived late approx 15 min this problem i noticed many times i face even in front of my friend was calling me i show him all network and mobile are on and no any flight mode and just wifi connected but after 30 min work fine i think this software issues only in s21fe not others 🤔
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