S20 plus display issue vertical purple line

[ahdwahib]

Saw many post regarding the same issue I am facing. 

after last update and after couple of hours I start to get a purple vertical line on my display.

Now I am sure samsung will reply please visit nearest service center to check

Now when u go they will let u pay cuz its out of warranty while its not ur mistake and u have to pay for a repair u didn't cause the damage

And the cost of the screen its the same amount of buying a new phone.

I guess it's time to move loyalty to a new mobile brand after many years.

[jant_p]

Totally agree. I had the same issue last year and I had no choice but to replace the LCD. We all knew the reason why this happened but the service center won't even bother explaining this isse to you, automatically they just assume you will pay for it. The saddest part of replacing the LCD, you won't even get any warranty/insurance.

[Samsung_specialist]

Kindly visit the service center to check the lines issue on his phone's display. However, Samsung's warranty covers only the manufactured defects within the warranty period which is 1 year from the date of purchase. https://www.samsung.com/ae/support/warranty/

[ahdwahib]

As I mentioned in my post, please visit the service center to pay for damage I didn't cause or make
U can search for this issue ull find alot of post like that

[Samsung_specialist]

The warranty covers the manufacturing issues, and any physical damages are not covered under warranty, so the lines are not covered.

[ZainDamudi]

 i suggest , report the issue along with Ticket number to Dubai Consumer .https://consumerrights.ae/en/pages/consumer-complaint.aspx i have already submitted the complaint. if we all do it together. we can get this done through Dubai Consumer help.