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01-04-2021 08:06 AM in
Galaxy SHello!
S10e, Android 9.
Pressing Power Button should bring me a Lock Screen but instead it brings me a black screen and I have to double-tap to bring Lock Screen (and then swipe to open).
How to fix it? Black screen I expect only for Display Time Out...
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01-04-2021 08:59 AM in
Galaxy SUpdate latest 2.5 based on A10. See if the problem exists
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01-06-2021 11:40 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Check rebooting your device.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support